Capabilities
ITIL® Courses
Zenetex University offers the following courses.
ITIL 4 Foundation
The ITIL 4 Foundation course is designed as an introduction to ITIL 4 and will provide you with the knowledge needed to successfully pass the ITIL 4 Foundation Certification exam. This course is required in order to advance to other ITIL 4 courses.|
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Create, Deliver, & Support
The Create, Deliver, and Support course focuses on the integration of different value streams and activities to create, deliver, and support IT-enabled products and services. This 3-day course is one of the four intermediate courses needed in order to achieve the ITIL 4 Managing Professional designation.|
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Driving Stakeholder Value
The Driving Stakeholder Value course provides guidance on how to create business value through well managed IT services and strong stakeholder relationships. It is focused on the customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers. This 3-day course is one of the four intermediate courses needed in order to achieve the ITIL 4 Managing Professional designation.|
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High Velocity IT
The High Velocity IT course incorporates the ways in which digital organizations and operating models function in high-velocity environments. Topics include Agile, Lean, Cloud, Automation, and Continuous Integration/Continuous Delivery.This 3-day course is one of the four intermediate courses needed in order to achieve the ITIL 4 Managing Professional designation.
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Direct, Plan, & Improve
The Direct, Plan, and Improve course provides guidance on creating a learning and improving organization with a strong and effective strategic direction.This 3-day course is one of the four intermediate courses needed in order to achieve the ITIL 4 Managing Professional designation and is one of two courses needed in order to achieve the ITIL 4 Strategic Leader designation.
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Digital & IT Strategy
The Digital and IT Strategy course is still under development and will be available soon!This 3-day course is one of two courses needed in order to achieve the ITIL 4 Strategic Leader designation.
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Class Registration Information
To register for all ITIL classes, please contact Jill Zimmerman using the contact information below.
Jill Zimmerman
703.547.7827
jzimmerman@zenetex.com
Class Registration Information
To register for all ITIL classes, please contact Jill Zimmerman using the contact information below.
Jill Zimmerman
703.547.7827
Courses Available
- ITIL Foundation – Self Paced Courseware $500
Includes: Student Manual, Outline, Sample Exams, over 80 additional sample questions, and exam voucher for Online Proctored Exam.
Need flexible options to get your staff
ITIL 4 Certified?
Ask us about holding a private class in the evening or on weekends.